Designed and delivered 10+ core modules across REVEAL, a complex cybersecurity SaaS platform, including AI first threat hunting, marketplace, free trial, logo designing and tenancy management – balancing system scalability, usability and visual consistency.

Redesigned the Knowbility website's AIR page to elevate accessibility and user experience. Collaborated with cross-functional teams to implement a cohesive design system focused on typography, color, and interaction. Ensured 100% WCAG compliance and maintained content workflows using Kirby CMS.

Reimagined the “OnDemand” feature, driving a 30% increase in user engagement and a 60% improvement in customer retention. Led end-to-end UX efforts—including user research, usability testing, and IA optimization—while collaborating with PMs, engineers, IS, Compliance, and stakeholders to deliver data-informed design solutions.

Orchestrated cross-functional collaboration to optimize an internal project search tool projecting a 25% reduction in search times.

Contributed to the UX overhaul of the “Application Portfolio Management (APM)” enterprise tool used across 1,000+ applications, improving usability by 34% and reducing support tickets by 40%. Collaborated in an agile environment with cross-functional teams to design UI components (HTML, CSS, Angular) and create user flows, sitemaps, and wireframes. Drove UX discovery sessions, stakeholder alignment, and sprint planning to define product strategy and success metrics.